Attention to the work.
Clarity in the conversation.
Mike Lee brings experience writing restoration estimates and working through the details of documented project scopes. His approach starts with the records behind the work: what happened, what is being addressed and which details still need to be clarified.
Clear communication is part of that work. Mike explains what information is needed, keeps the discussion grounded in the scope and brings the estimate back to the contractor for review. Align prepares and refines the estimate; your company continues to direct the restoration project.
Any continuing carrier communication or estimate revisions follow the Claim Support you agree together.